IT工程师

要求：4年制本科，英语读写流利。有工作经验。

Work closely with Global IT to support local users and systems according to guidelines. Being the first contact for all IT topics of the local users. Gather and identify requirements from local plants, especially from the production teams.

·         User support and Administration:

-       Setting up user accounts and authorizations.

-       Support with password resets and solving access problems.

·         Hardware- and Softwaremaintenance:

-       Installation, configuration and updating of operating systems and application software.

-       Maintenance of desktops, laptops, servers and other IT equipment.

·         Networkadministration:

-       Configuration and maintenance of network devices such as switches and routers following guidelines and plans

-       Support in troubleshooting network connections and problems.

·         Backup and Recovery:

-       Scheduling and performing regular data backups.

-       Ensuring the availability of backup and recovery solutions.

·         Troubleshooting and fault Resolution:

-       Identifying and resolving IT issues reported by users.

-       Working with other IT teams to resolve more complex technical challenges.

·         Documentation:

-       Updating system documentation, including configuration details, instructions and processes.

·         Patch- and Updatemanagement:

-       Planning and implementing operating system and application updates.

·         Monitoring and Reporting:

-       Monitoring and reporting Ｏn system performance.

-       Identification of potential bottlenecks or problems in the system.

·         Collaboration and Communication:

-       Work closely with other IT staff and teams.

-       Communicate with users and departments regarding technical issues and solutions.